Frequently Asked Questions (FAQ)

    Find answers to common questions about booking travel accommodations through ReisenPartner, the variety of rentals available, and how to make the most of our affiliate offers.

    Accommodation Options

    What types of accommodations are available through ReisenPartner?

    We offer a wide variety of rentals, including hotels, condos, cottages, cabins, vacation homes, and more. Our affiliate partners provide accommodations suitable for every type of traveler, from luxury seekers to budget-conscious adventurers.

    Can I find pet-friendly rentals?

    Yes! You can use the filters on our search page to find pet-friendly hotels and rentals. Availability may vary based on the location and accommodation type.

    Are the properties verified?

    All listings are managed by reliable affiliate platforms that ensure the properties meet quality and safety standards.

    Booking Process & Availability

    How do I book a hotel or rental through ReisenPartner?

    Simply search for your destination and travel dates on our platform. When you find the right accommodation, you’ll be redirected to our affiliate partner’s website to complete the booking process.

    Can I modify or cancel a booking made through your site?

    As an affiliate, we do not manage bookings directly. All modifications or cancellations must be made through the affiliate partner where you completed your booking. Please refer to their cancellation policy for details.

    What if I encounter issues during the booking process?

    If you face any technical issues, feel free to contact us at info@reisenpartner.com. For booking-specific inquiries, please contact the affiliate partner’s customer support.

    Payments, Offers & Support

    Do you offer discounts or special offers?

    Yes, we feature exclusive discounts and promo codes from our affiliate partners. Be sure to subscribe to our newsletter to stay updated on the latest deals.

    Who processes my payment?

    All payments are securely handled by the affiliate partner during the booking process. ReisenPartner does not store or process payment information.

    How do I know my payment is secure?

    Our affiliate partners use SSL encryption and trusted payment gateways to ensure all transactions are secure and protected.

    Policies & Changes

    What is the cancellation policy for bookings?

    Cancellation policies vary depending on the affiliate partner and the specific accommodation Please refer to the partner’s website for detailed information regarding cancellations and refunds.

    Can I get a refund if I cancel my booking?

    Refund eligibility depends on the affiliate partner’s policy. Some bookings offer free cancellation within a specific period, while others may have non-refundable conditions.

    How do I contact support if I have an issue with my booking?

    If you need help with an existing booking, please contact the customer support team of the affiliate partner where the booking was made. For general inquiries, reach out to us at info@reisenpartner.com.