Contact
info@reisenpartner.com
Use this address for questions about site terms, unclear wording, or problems connected to how the service is presented.
Terms overview
How ReisenPartner fits into the booking journey
ReisenPartner is designed to help with travel discovery and comparison. When you move to a booking partner, the final reservation relationship shifts to that partner and its terms.
Service type
Discovery and partner handoff
ReisenPartner helps with travel browsing, comparison, and decision support. Final reservations are completed on third-party partner sites.
Use standard
Reasonable and lawful use
The service is intended for normal travel research and browsing, not misuse, scraping abuse, or actions that disrupt access for others.
Terms questions
What is ReisenPartner responsible for?
ReisenPartner is responsible for the browsing experience on this site, including destination discovery, comparison flows, editorial guidance, and outbound links into partner booking journeys.
What is not handled directly on ReisenPartner?
Final room availability, reservation confirmation, payment handling, partner cancellation terms, and property-specific booking conditions are controlled by the booking partner or property after click-through.
Can prices, availability, or terms change after I click?
Yes. Partner inventory and booking conditions can change in real time, so information shown before click-through should be treated as a planning aid rather than a final reservation guarantee.
Does using the site guarantee a booking outcome?
No. ReisenPartner helps narrow options and guide the next step, but booking acceptance, confirmation, and payment success are determined on the partner side.
Can content or features change without notice?
Yes. Pages, filters, editorial content, and layout choices may change as the product evolves, especially while travel discovery flows are still being refined.
What should I do if a partner page conflicts with what I expected?
Use the partner’s booking details as the final source before payment. If the transition from ReisenPartner created confusion, you can still contact support so the browsing experience can be reviewed.